The tasks carried out by technical sales engineers include:

• understand customer needs and use cases;
• develop long-term relationships with customers, through managing and interpreting their requirements;
• build and maintain a good technical knowledge on Jira and their add-ons;
• persuade clients that our products and services best satisfies their needs;
• provide pre-sales technical assistance and product education;
• work on after-sales support services and providing technical back up as required;
• arrange and carrying out product training;
• prepare sales performance reports;
• meet regular sales targets and coordinating sales projects;
• support marketing activities by attending trade shows, conferences and other marketing events;
• make technical presentations and demonstrating how a product meets client needs;
• sustain active liaison with the development team to provide customer feedback;